Terms of service
Welcome to Yeon-lab! The terms "we", "us" and "our" refer to Yeon-lab.
Yeon-lab operates this store and website, including all information, content, features, tools, products and services, in order to provide you, the customer, with a seamless shopping experience (the "Services").
Yeon-lab is supported by Shopify, which enables us to provide you with the Services.
The following terms and conditions, together with any policies referenced herein ("Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SEZIONE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products and services, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are responsible for your account activity and for maintaining the confidentiality of your account credentials. You must not transfer, sell, assign, or license your account to any other person.
SEZIONE 2 - OUR PRODUCTS
We strive to provide accurate representations of our products and services in our online stores. However, the display of colors and the appearance of products may vary depending on the device you use to access the store and its settings and configuration.
We cannot guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is described or displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SEZIONE 3 - ORDERS
When you place an order, you are making an offer to purchase. Yeon-lab reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not confirmed until Yeon-lab confirms its acceptance.
Before accepting an order, we must receive and process payment. Please carefully review your order before submitting it, as Yeon-lab may not be able to accommodate cancellation requests once an order has been accepted.
If an order is refused, modified, or canceled, we will notify you using the email address, billing address, and/or phone number provided at the time of purchase.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that you are purchasing for personal or household use only and not for resale or export.
SEZIONE 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, published prices do not include taxes or shipping, handling, customs, or import charges.
Prices displayed in our online stores may differ from those offered in physical stores, other online stores, or third-party platforms. From time to time, we may offer promotions that are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.
For all purchases, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you if necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are authorized to use such credit card; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges at the posted prices, including shipping and handling and any applicable taxes.
SEZIONE 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processes, or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.
SEZIONE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, branding, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Yeon-lab, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material without our prior written consent.
Nothing in these Terms grants you any license or rights to Yeon-lab’s or third parties’ intellectual property unless expressly stated. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved.
All names, logos, product names, service names, designs, and slogans of Yeon-lab are trademarks of Yeon-lab or its affiliates or licensors. Shopify’s trademarks also belong to Shopify. All other trademarks are the property of their respective owners.
SEZIONE 7 - OPTIONAL TOOLS
You may have access to third-party tools provided through the Services which we neither monitor nor control.
You acknowledge that we provide access to such tools "as is" and "as available" without warranties or conditions of any kind. We have no liability arising from your use of optional third-party tools.
Your use of such tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party providers.
We may also introduce new features or tools in the future, which will also be subject to these Terms.
SEZIONE 8 - THIRD-PARTY LINKS
The Services may include materials or links to third-party websites. We are not responsible for examining or evaluating their content or accuracy.
If you access third-party content, you do so at your own risk. We are not liable for any damages or issues arising from such access or transactions with third-party websites.
Please review third-party policies before engaging in any transaction.
SEZIONE 9 - RELATIONSHIP WITH SHOPIFY
Yeon-lab is powered by Shopify, but all purchases are made directly with Yeon-lab.
By using the Services, you agree that Shopify is not responsible for any aspect of transactions between you and Yeon-lab. You expressly release Shopify from any claims related to your purchases.
SEZIONE 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain data may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
As part of providing the Services, Shopify collects and processes personal data related to your access and use of the Services in order to improve and deliver them. Your data may be transferred and shared with Shopify and third parties located in different countries. Please refer to our Privacy Policy [LINK] for more information.
SEZIONE 11 - FEEDBACK
If you submit feedback, you grant us a worldwide, perpetual, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.
You confirm that you have the necessary rights to your Feedback and that it complies with these Terms.
We are not obligated to keep Feedback confidential, compensate you, or respond.
We may remove content we deem unlawful, offensive, or in violation of these Terms.
You are solely responsible for your Feedback and confirm it does not violate any third-party rights.
SEZIONE 12 - ERRORS, INACCURACIES AND OMISSIONS
Information may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct them or cancel orders at any time without notice.
SEZIONE 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You must not misuse the Services, including engaging in unlawful conduct, infringement, harassment, fraud, spam, or security violations.
We reserve the right to suspend or terminate your access if you violate these Terms.
SEZIONE 14 - TERMINATION
We may terminate this agreement at any time without notice. You remain responsible for any outstanding amounts up to the termination date.
Certain provisions will survive termination.
SEZIONE 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided "as is" and "as available" without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SEZIONE 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Yeon-lab and its partners shall not be liable for any damages arising from your use of the Services or products.
SEZIONE 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Yeon-lab and its partners from any claims resulting from your breach of these Terms or misuse of the Services.
SEZIONE 18 - SEVERABILITY
If any provision is found invalid, the remaining provisions will remain enforceable.
SEZIONE 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms constitute the entire agreement between you and us.
SEZIONE 20 - ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SEZIONE 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Yeon-lab is established. Notwithstanding the above, this agreement does not affect the mandatory rights granted to the consumer under the legislation of the country in which they habitually reside, where such rights provide greater protection than those afforded by Italian law.
SEZIONE 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SEZIONE 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.
SEZIONE 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@yeon-lab.com.
info@yeon-lab.com
Via Luigi Varanini 26 Milano
VAT: 14478980965